BUSINESS PROCESS AUTOMATION

Overview

Today, the world markets have matured to be highly industry, process and segment specific, and there has been a major shift from the initial days of business process services that was relatively simpler. Customers now expect business process services providers to deliver best-in-class operations, as well as the transformation needed in order to be the best in their respective industries. It’s no longer about operational metrics and SLAs alone, it’s about end-to-end process metrics and business outcomes.

At Quleiss Business Process Services (BPS) we understand this changing need of customers, and our aim is to delight you through a combination of operational excellence, industry expertise and transformation capabilities. The operational excellence comes from our experience of partnering with multiple global clients over the years, and the industry expertise is based on our focus in select industry verticals at Quleiss. The transformation journey is powered by our investment in technology and process innovations like robotic process automation and artificial intelligence, intelligent business platforms that work with your existing IT landscape, and analytics that lead to predictive modeling thereby ensuring right business outcomes. Our focus is to work with you to achieve your business goals, and partner for the next level of improvements in order to attain competitive advantage.

Retail & Consumer Goods

For year's ther is dynamic chenges in retail sector. With the advent of new technology changed how consumers browse, purchase and interact with retailers and products. Retail industries started to embrace automation as consumers increasingly seek enhanced mobile experiences with in-store navigation, special offers and personalization.Failing to meet customer expectations can haunt company a for years.

The key benefits of automation in retail industry are:

- empowered customer through automation leverage consumer engagement.

- Maintaining accurate, standardized product data across all channels, as consumers increasingly expect a seamless retail experience.

- speed the customer to the sale.

- enhancement of revenue through innovative business models.

How Quleiss Helps

We try to find all possible ways for retail industry so it would take all the advantages available to them to achieve success.

  • to remain agile, and constantly innovate and disrupt themselves by embracing new technologies to meet the high standards and expectations of consumers.
  • empowering employees to manage sales, and make decisions regarding customer delight
  • sales integration across multiple organizational areas, from the retail store to the contact center to the online sales unit.
  • efficiently manage your products from begining to end
  • The tastes of consumers are changing dramatically which includes product selection, personalization and related services. QlsPLM Product Lifecycle Management(PLM) solution enable companies to tailor the product as as per individual consumers needs, reflecting individual tastes and spanning not just the product, but the entire consumer journey.
  • New technologies like Artificial Intelligence(AI)/Machine learning,Internet of Things(IoT) unlock new business opportunities.