Business Advantages of using cloud telephony
Cost: If you had to setup your own phone system, it would involve procuring EPABX boxes or servers, getting PRI lines
provisioned and to top it all, you need to spend a lot of time, effort and money on maintenance.By opting for cloud telephony, you
don’t need to worry about all of this. You can concentrate on your core business.
Quick to setup: Cheap, quick, and easy to implement Cloud PBX(Private Branch Exchange). Less dependency required for in-house IT resources.
Resiliency: Resilient cloud-based services assured semaless communication. Power backup helps your communication
or other system on the cloud to be up at any time of the day.
Mobility: Cloud telephony grants you full phone-system functionality wherever there’s an internet connection.
You can change answering rules, access voicemail and fax messages and view call activity, regardless of your location.
Actionable Insights: Get key metrics, understand performance and optimise your operations with cloud telephony. Cloud telephony
allow you to get detailed reports with data including call volumes the number of calls missed, agent productivity,
duration of calls and a lot more.
API Integrations: Our cloud-based APIs can easily integrated existing software like CRM, Helpdesk, and database.
Every time you make a new call or send a new text, you can automatically update it in your CRM using our APIs.